Delivery

Delivery policy

Orders are prepared after stock and payment checks are completed. Shipping to address and store pickup options are presented during checkout.

For shipping orders, the delivery fee is added to the cart total at checkout. Store pickup does not include a shipping fee.

The cardholder/customer is responsible for entering a complete and accurate delivery address. If delays occur due to incorrect or incomplete address details, we contact the customer.

Orders are generally prepared within 2-4 business days; timing may vary during busy periods, public holidays, stock checks, or carrier operations.

For delivery delays, damage, or missing item notifications, you can contact us with your order number. Our team checks shipping and operational records and provides support.